At Braswell & Son, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.

Information We Collect

When you shop in our stores, place an item on layaway, or apply for a pawn loan, we collect basic contact details such as your name, phone number, email address, and mailing address, along with your transaction details. When the law requires it, we may also collect identification or financial information. When you visit our website, we automatically collect general information like your device, browser, IP address, and the pages you visit, and we use cookies to help the site work properly and understand how visitors use it. You can turn off cookies in your browser, though some parts of the site may not work as intended.

How We Use and Share Your Information

We use your information to provide our pawn, retail, and layaway services, verify your identity, prevent fraud, meet legal requirements, and improve our stores and website. If you sign up, we will also send you offers and updates. We never sell your personal information. We only share it with trusted service providers who help run our website and marketing, with law enforcement or regulators when the law requires it, or as part of a merger or sale of our business.

Your Privacy Choices

You may request a copy of the information we keep about you, ask us to correct it, or ask us to delete it where the law allows. You can stop receiving marketing emails at any time by clicking “unsubscribe” in any email.

Protecting Your Information

For pawn loans and layaway, we follow the federal Gramm Leach Bliley Act, which protects customer financial information. We use reasonable safeguards to keep your information secure and keep it only as long as needed to provide our services and meet legal requirements. No system is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their information.

Laws We Follow

We comply with Arkansas and Tennessee pawn, lending, and consumer protection laws, as well as federal laws including the FTC Act, CAN SPAM, and COPPA. Depending on where you live, you may have additional privacy rights under local law.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

Contact Us

For questions or privacy requests, visit Contact Us or write to us at:

Braswell & Son
9101 West Markham Suite 28
Little Rock, AR 72205